President James M. McCormick Executive Vice Presidents Gordon J. Goetzmann Robert M. Tetenbaum Managing Vice Presidents William N. Callender Tad C. LeBlond Emil Matsakh Theo Moumtzidis David P. Tetenbaum Vice Presidents Yigit Altintas Andrew Frisbie Paul Sussman Officers James M. McCormick, President Jim is president and a founder of First Manhattan Consulting Group. During Jim's 30 years of consulting to financial institutions, he has built expertise in retail and commercial services. His experience in functional disciplines ranges from strategy to acquisitions to marketing to MIS to technology. Jim has given testimony to the U.S. Senate Banking Committee and has appeared over 150 times as a speaker before various financial services industry groups. Association speeches include the Bankers Roundtable, American Bankers Association (ABA), Bank Marketing Association (BMA), Bank Administration Institute (BAI), Consumer Banking Association (CBA), New York State Bankers Association (NYSBA), Institute of International Bankers (IIB), Robert Morris Association (RMA), and others. He has appeared on CNN, CNBC, and other television venues. He is widely quoted in national publications including: Institutional Investor, The Wall Street Journal, The Economist, The New York Times, Business Week, Fortune, The American Banker, Euromoney, United States Banker, Bankers Magazine, Time, and others. Jim's philanthropic activities relate primarily to education, including: Teach for America Board of Directors Vice Chairman of the Engineering College Council at Cornell University Board member and member of the Executive Committee for Mercy College Jim holds master's and bachelor's degrees with honors from Cornell University. Jim's primary hobby is racing sports cars. He has raced in the Daytona 24 hour and Sebring 12 hour races and has won the HSR Porsche Championship in 2003, 2006, 2007, and 2008. Officers Gordon J. Goetzmann, Executive Vice President Through his work with banks and other financial services companies worldwide, Gordon Goetzmann has built experience in developing and implementing strategies across major retail, commercial, and investment management businesses. Goetzmann has been an invited speaker at several major financial services industry forums sponsored by the Bank Administration Institute (BAI), Consumer Bankers Association (CBA), Bank Marketing Association, American Bankers Association (ABA), Faulkner & Gray, AIC/Euromoney Conferences, as well other industry associations and advisory groups. He is a frequent contributor to financial service publications and is often quoted in the national press (including, American Banker, ABA Banking Journal, Business Week, Money Magazine, Bank Director, US Banker, Banking Strategies, New York Times, Crain's, and other U.S. and international publications). Goetzmann led a major strategic study sponsored by BAI that addressed the major challenges in retail banking, the prognosis for profitable growth, and implications for executive management. Gordon has recently completed several other industry analyses, including a study of deposit product management industry-wide de novo performance, drivers of banks' shareholder returns, and keys to success in small business banking. Gordon received his B.S. and M.B.A. degrees from Cornell University. In addition to FMCG, he has worked in the investment banking area. Officers Robert M. Tetenbaum, Executive Vice President Bob is a co-founder and executive vice president of First Manhattan Consulting Group. Since 1980, he has been a leader in the firm's Marketing, Fee Services, and Trust and Investment practices. In recent years he has worked with clients to significantly increase the efficiency and effectiveness of direct marketing, sales staff, call center agents and web sites by implementing the Financial Personality®-Based Marketing System. This system has been successfully deployed in credit card, home equity lending, mass-affluent private banking, asset management and brokerage, life insurance, and deposit services. Bob has also worked with clients to increase fee income through cost-effective cross sales and enhancements to existing product lines and processes. Bob has been an invited speaker at conferences for the American Banker's Association, the Bank Administration Institute, Direct Marketing Association, Financial Executives Institute, National Corporate Cash Management Association, and the New York Cash Exchange. He has authored articles published in The American Banker, Corporate Cashflow Magazine, Magazine of Bank Administration, and International Correspondent Bank Magazine. Bob's consulting experience has been acquired at First Manhattan Consulting Group and Booz • Allen & Hamilton. Bob received his bachelor's degree from the Wharton School of the University of Pennsylvania, and his MBA from New York University. Officers William N. Callender, Managing Vice President Will is co-head of First Manhattan Consulting Group's Risk Management and Capital Strategies practices. Will's experience spans a range of businesses including wholesale and treasury, middle market lending, consumer banking, and securities services. His functional practice areas include enterprise-wide risk management (including credit, market, operational, and interest rate risk disciplines), funds transfer pricing (FTP), asset/liability management, economic capital allocation, M&A advisory, shareholder value-based performance measurement/management, and general corporate strategy. Prior to joining FMCG, Will was a senior trader for McKinley Capital Partners, Ltd. and a member of Prudential Securities' taxable fixed income trading department. Will earned a B.S.B.A (finance concentration) from the McDonough School of Business at Georgetown University. Will has been an invited speaker at equity analysts conference calls and financial services forums including the BAI Treasury Conference, the Association for Management Information in Financial Services (AMIFS) Capital Management Conference, and Bloomberg LP. He has also co-authored work published in The American Banker, The Risk Management Association (RMA) Journal, Credit Technology, and Commercial Lending Review. Officers Tad C. LeBlond, Managing Vice President Tad is a co-leader of the firm's Marketing Services practice and has led the development of FMCG's distinctive Financial Personality® Marketing System. Tad's primary focus is the design and implementation of precisely-targeted and tailored cross-sell, acquisition, and utilization campaigns that yield considerable and measurable return on marketing investment compared to business-as-usual approaches. He has extensive experience in helping clients to execute high performing, segment-based campaigns in the direct mail, inbound/outbound phone, and online channels. Tad is responsible for overseeing the development and improvement of FMCG's proprietary Financial Personality® segmentation frameworks and typing tools for the consumer deposits, investments, credit card, home equity and mortgage categories. His extensive experience in marketing campaign design and execution has been critical in uncovering the optimal balance between deep consumer insight (the segmentation frameworks) and actionability (the consumer typing tools). Tad's functional expertise also includes call center performance optimization, customer retention, new product development, and online strategy, and he has contributed to several white papers on these topics. Tad received his BA with honors from Harvard University. Officers Emil Matsakh, Managing Vice President Emil is co-head of First Manhattan Consulting Group's Risk Management and Capital Strategies practices. Through his work with leading financial institutions, Emil has gained extensive experience in corporate strategy, risk management, business and product development, organizational design, corporate finance (including M&A), and MIS/performance measurement. His expertise extends across a wide range of institutional and retail financial services businesses in both U.S. and international contexts. Emil has had articles published in industry and professional publications and is frequently quoted in the press. He also contributed to the keynote chapter in The Handbook Of Credit Derivatives (Irving Publishing, 1999). Prior to consulting, Emil worked in Global Markets with heritage JP Morgan & Co. He also conducted research in public policy at NYU and was in the U.S. Army before college. Emil holds an Executive MBA with the highest distinction from Columbia Business School and a B.S. summa cum laude from the New York University's Stern School of Business. Officers Theo Moumtzidis, Managing Vice President Theo is a managing vice president in the Retail Banking Practice of First Manhattan Consulting Group. His clients have included retail banks, specialty finance companies, credit card issuers, private equity firms, and technology vendors in North America, Europe, and Australia/New Zealand. Functionally he has advised clients on corporate and business unit strategy, service management, branch network optimization, new product development, small business banking strategy, customer profitability, debt collections, cost reduction, organizational design, post merger integration, and performance metric design, among others. Prior to joining FMCG in 2001, Theo was a Partner with Mitchell Madison Group. Earlier he had been a consultant at The Boston Consulting Group and the Financial Institution and Services Practice of A.T. Kearney. Theo started his career at the Georgetown University Alumni and Student Federal Credit Union, where he held multiple positions, including that of Chairman, CEO. Theo holds an M.B.A. from Harvard Business School and a B.A. with Honors in Economics from Georgetown University. He has been an invited speaker at industry forums for Bank Administration Institute, Consumer Bankers Association, SourceMedia, VRL International, and Royal Media Group. Theo has also authored several white papers on banking and is frequently quoted in industry publications. Officers David P. Tetenbaum, Managing Vice President Over the past 25 years, David has addressed many issues within the financial services industry, from developing strategies for individual lines of business to formulating tactical profit improvement programs. David co-developed the Financial Personality® Segmentation and Marketing System that is used by planners and marketers to design and execute winning strategies and high-performing marketing programs. David's expertise spans a wide range of financial services businesses including retail banking, small business banking, investments, and insurance. His functional expertise includes business and segment strategy, segment-based sales and marketing, precision pricing, and new product development. David has been an invited speaker at numerous forums including conferences for the Corporate Executive Board, Bank Marketing Association, American Banker Bond Buyer, European Financial Management Association, Bank Administration Institute, and Association for Management Information in Financial Services. David has authored numerous articles and been quoted in major publications including The Economist, Journal of Retail Banking, and The American Banker. Prior to joining FMCG, David was employed by McKinsey and Company. David received his B.A. from Franklin and Marshall College and his M.B.A. from Babson College. Officers Yigit Altintas, Vice President Yigit is a vice president in First Manhattan Consulting Group's Risk Management and Capital Strategies practices. Yigit has developed extensive experience in risk management, measurement, and valuation with global and domestic financial institutions including GSEs. He has both strategic consulting and quantitative modeling expertise in the areas of market risk, credit risk, asset/liability management, hedging and risk transfer, funds transfer pricing (FTP), and economic capital. His recent engagements have focused on advising clients in developing and validating internally-developed or third-party vended financial quantitative models and assessing their business implications. Yigit holds a masters degree in financial engineering from the Walter Haas School of Business at the University of California at Berkeley, and bachelor's degrees in mathematics with concentrations in finance, accounting, and econometrics. Yigit has co-authored papers published in peer-reviewed academic journals. Prior to joining FMCG, Yigit has worked in finance and accounting management at the Procter & Gamble Company. Yigit is also a Financial Risk Manager - certified by the Global Association of Risk Professionals in recognition of his expertise in the major disciplines of financial risk management. Officers Andrew Frisbie, Vice President Andrew Frisbie is a vice president in First Manhattan Consulting's retail banking practice. He has applied his broad experience in financial and strategic analysis serving national and regional banks as well as nonbank financial institutions. Andrew's main areas of expertise have been improving the revenue and growth performance of retail and small business / commercial banks through a greater focus on acquiring and retaining deposits. His extensive functional expertise includes corporate and line-of-business strategy, incentive compensation, distribution planning and tactics, deposit rate and fee optimization, acquisition support (including due diligence and integration), and call center operations and tactics. Andrew has also developed FMCG's internal analytics to assess the comparative organic deposit growth performance of U.S. banks. Andrew has shared his expertise in articles, white papers, and frequent press quotes and as a panelist at industry conferences including the Bank Administration Institute. Andrew graduated magna cum laude from Princeton University with an A.B. in Politics. Officers Paul Sussman, Vice President Paul is a Vice President with First Manhattan Consulting Group and specializes in technology and operations strategy and management. His work applies experience gained from past work in technology research, systems engineering and organizational design on behalf of major banks, investment firms, insurers, industrial manufacturers and technology providers. Paul's expertise covers a broad range of topics across these business lines, including operations management, enterprise architecture, emerging technology strategy, software and infrastructure engineering, business process design, sourcing strategy and IT vendor business strategy. Recent areas of specialization for Paul include development of strategies and solutions for sales and service, payments, and core processing for banks and wealth management firms. Paul has addressed several conferences including NACHA Payments and has published research articles on topics including operations management, outsourcing of investment services, customer relationship management and technical architecture for e-commerce companies. Prior to joining FMCG, Paul worked as a consultant and IT manager specializing in open systems development, and was involved in non-profit management. Paul holds an MBA in Finance and Information Systems from New York University.